The Person Behind The Fix

Twenty years of making tech boring again

John Sparks, IT consultant

John started fixing computers at fourteen for neighbours who paid him in pizza. Nothing’s really changed except the pizza got better.

He’s spent two decades in server rooms, break rooms, and boardrooms — translating jargon into plain English and turning panicked calls into solved problems. No egos, no up-sells, just tech that works.


19Years in the field

240+Businesses helped

How He Works

The approach, every single time


01Listen. Before touching a single cable, John asks what’s actually broken — not just what the error message says.


02Diagnose. Real root causes, not band-aids. He traces problems back to where they started.


03Fix. Clean, documented, no shortcuts that come back to bite you in six months.


04Teach. He leaves every client knowing more than they did — so next time, maybe they won’t even need to call.

“He explained our network in a way that finally made sense. No condescension, just clarity.”

“Called at 11pm during an outage. He picked up. That’s the whole review.”

“Fixed it, then showed my team how to avoid it forever. Rare.”


The Stack He Trusts

Microsoft 365

Google Workspace

AWS

Ubiquiti

Tailscale

Synology

CrowdStrike

Notion

Straight Talk

“I don’t sell fear. I sell fixed.”

No bloated contracts, no scare tactics about hackers under the bed. Just honest work, honestly priced.

Why It’s Different

Consulting that actually respects your time

Plain-English answers

You’ll always know exactly what’s wrong and what it costs — before anything happens.

No forced contracts

Come for one fix or keep him on retainer. Either way, you’re never locked in.

Genuinely responsive

Real replies from a real person, usually within the hour — not a ticket queue.