{"id":32,"date":"2026-08-19T19:36:19","date_gmt":"2026-08-19T19:36:19","guid":{"rendered":"https:\/\/john-sparks.ca\/index.php\/about-2\/"},"modified":"2026-08-19T19:44:53","modified_gmt":"2026-08-19T19:44:53","slug":"about-2","status":"publish","type":"page","link":"https:\/\/john-sparks.ca\/index.php\/about-2\/","title":{"rendered":"About"},"content":{"rendered":"\n
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The Person Behind The Fix<\/p>\n\n\n\n

Twenty years of making tech boring<\/span> again<\/h1>\n\n\n\n
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\"John<\/figure>\n<\/div>\n<\/div>\n\n\n\n
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John started fixing computers at fourteen for neighbours who paid him in pizza. Nothing’s really changed except the pizza got better.<\/p>\n\n\n\n

He’s spent two decades in server rooms, break rooms, and boardrooms \u2014 translating jargon into plain English and turning panicked calls into solved problems. No egos, no up-sells, just tech that works.<\/p>\n\n\n\n

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19Years in the field<\/span><\/p>\n<\/div>\n\n\n\n

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240+Businesses helped<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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How He Works<\/p>\n\n\n\n

The approach<\/span>, every single time<\/h2>\n\n\n\n
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01<\/span>Listen.<\/strong> Before touching a single cable, John asks what’s actually broken \u2014 not just what the error message says.<\/p>\n\n\n\n

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02<\/span>Diagnose.<\/strong> Real root causes, not band-aids. He traces problems back to where they started.<\/p>\n\n\n\n

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03<\/span>Fix.<\/strong> Clean, documented, no shortcuts that come back to bite you in six months.<\/p>\n\n\n\n

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04<\/span>Teach.<\/strong> He leaves every client knowing more than they did \u2014 so next time, maybe they won’t even need to call.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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“He explained our network in a way that finally made sense. No condescension, just clarity.”<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n

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“Called at 11pm during an outage. He picked up. That’s the whole review.”<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n

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“Fixed it, then showed my team how to avoid it forever. Rare.”<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n

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The Stack He Trusts<\/p>\n\n\n\n

Microsoft 365<\/p>\n\n\n\n

Google Workspace<\/p>\n\n\n\n

AWS<\/p>\n\n\n\n

Ubiquiti<\/p>\n\n\n\n

Tailscale<\/p>\n\n\n\n

Synology<\/p>\n\n\n\n

CrowdStrike<\/p>\n\n\n\n

Notion<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Straight Talk<\/p>\n\n\n\n

“I don’t sell fear. I sell fixed.”<\/h2>\n\n\n\n

No bloated contracts, no scare tactics about hackers under the bed. Just honest work, honestly priced.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Why It’s Different<\/p>\n\n\n\n

Consulting that actually respects<\/span> your time<\/h2>\n\n\n\n
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Plain-English answers<\/h3>\n\n\n\n

You’ll always know exactly what’s wrong and what it costs \u2014 before anything happens.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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No forced contracts<\/h3>\n\n\n\n

Come for one fix or keep him on retainer. Either way, you’re never locked in.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Genuinely responsive<\/h3>\n\n\n\n

Real replies from a real person, usually within the hour \u2014 not a ticket queue.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

The Person Behind The Fix Twenty years of making tech boring again John started fixing computers at fourteen for neighbours who paid him in pizza. Nothing’s really changed except the pizza got better. He’s spent two decades in server rooms, break rooms, and boardrooms \u2014 translating jargon into plain English and turning panicked calls into … <\/p>\n

Read more “About”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-no-title.php","meta":{"inspiro_hide_title":false,"inspiro_hide_featured_image":false,"footnotes":""},"class_list":["post-32","page","type-page","status-publish","hentry"],"featured_media_urls":[],"_links":{"self":[{"href":"https:\/\/john-sparks.ca\/index.php\/wp-json\/wp\/v2\/pages\/32","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/john-sparks.ca\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/john-sparks.ca\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/john-sparks.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/john-sparks.ca\/index.php\/wp-json\/wp\/v2\/comments?post=32"}],"version-history":[{"count":2,"href":"https:\/\/john-sparks.ca\/index.php\/wp-json\/wp\/v2\/pages\/32\/revisions"}],"predecessor-version":[{"id":57,"href":"https:\/\/john-sparks.ca\/index.php\/wp-json\/wp\/v2\/pages\/32\/revisions\/57"}],"wp:attachment":[{"href":"https:\/\/john-sparks.ca\/index.php\/wp-json\/wp\/v2\/media?parent=32"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}